Suffering in silence: measuring the impact of voice disorders on workplace productivity
Jonathan dela Cruz relies on his voice around the clock. By day, dela Cruz works the phones as a customer support representative for a marketing firm. By night, he is a singer. But last year, the 38-year old father from Burnaby tore his vocal chords and was unsure if he’d ever be able to sing again. “That unknown was freaking me out,” says dela Cruz. “Meeting with a specialist and finding out there was a procedure to save my voice was a huge relief.”
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